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GMT Original Warranty
For customers to long use our products, we provide our original warranty for you.
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ROLEX |
Other Brands |
| New |
5 years |
2 years |
| Used |
3 years
※ Models that were produced after the 1990. |
Price is higher than \100,000 (not including tax) |
Price is under \100,000 (not including tax) |
| 1 year |
6 months |
For your safety, we extended the warranty’s period of ROLEX from 1 year to 2 years.
※ Only for the models that were produced after the 1990
During warranty period, we will accept your repair requests in any natural damages that based on our warranty’s stimulations.
We also accept repairs after the period, please feel free to contact us.
Stipulations of GMT Original Warranty
Return and Exchange
When comes to malfunction problems, we provide several services for our customers as follows.
We only exchange or accept returns when you bought the item through our website, and you have not used it.
Therefore, if you have already confirmed the product’s problem before your purchase, it is not returnable.
If you wish to return or exchange, please contact us first.
(Consignment sales, bracelet adjusted new watch, reserved watch, limited products on our website or some of the trade-in product are not returnable)
※ Customers will need to pay their return delivery fee or bank transfer charges of refund . In case of any damages, malfunction problems, we will bear all your delivery fees.
※ In case of any damages, malfunction problems, we will bear all your delivery fees.
Any further questions about returns and exchange, please contact us to the following address, phone number or E-mail.
1F/2F, BURANSYE bldg., 1-12-5, Nishi-Shinjyuku, Shinjyuku-ku, 160-0023, Tokyo
E-mail：info_gmt@syuppin.com
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