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Stimulations of GMT Extra Warranty
Article 1（Persons eligible for participation and for compensation）
This system shall apply to private individuals only, business corporations and groups of any kind are not included. Also, private individuals who, upon payment of service charges provided for in Article 2, have purchased goods which are regarded as those included in this system as provided for in Article 3, simultaneously from SYUPPIN (hereinafter called “the Company”), shall be regarded as persons eligible for compensation in this system, it being understood that any persons other than those shall not be entitled to any compensation in this system.
Article 2（Details and scope of compensation under this system）
Compensation under this system shall be made where loss or damage is caused to the products within Japan in the course of use as mentioned below:
1. Commodities, services charge fees, compensation terms
Regarding to the purchase price of products
| Applicable Product’s price(with tax) |
Extra Warranty Price(with tax) |
| Purchase Price (with tax) |
New
(5 years) |
Used, Consignment sales
(3 years) |
| ¥20,001~100,000 |
¥4,200 |
¥3,570 |
| ¥100,001~300,000 |
¥5,250 |
¥4,620 |
| ¥300,001~500,000 |
¥7,350 |
¥5,880 |
| ¥500,001~700,000 |
¥9,450 |
¥7,770 |
| ¥700,001~1,000,000 |
¥11,550 |
¥9,870 |
| ¥1,000,001~1,300,000 |
¥14,700 |
¥12,600 |
| ¥1,300,001~1,500,000 |
¥16,800 |
¥14,700 |
| ¥1,500,001~1,700,000 |
¥18,900 |
¥16,590 |
| ¥1,700,001~2,000,000 |
¥21,000 |
¥18,900 |
2. Limits for the compensation
Accident occurrence date and date of receiving repair order (counting from purchase dates)
The date of the accident or the date that you apply for repair
(counting from the day that you make the purchase) |
Under 1 year |
Under 2 year |
Under 3 year |
Under 4 year |
Under 5 year |
| New Products |
100% |
80% |
60% |
40% |
20% |
| Used Products, Consignment sales and antiques |
100% |
80% |
60% |
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- 1. In cases of repair
Repair shall be made up to limits determined by percentages fixed in accordance with the length of usage.
- 2. In case of a total loss
- 1）Compensation shall be made by way of a total loss in cases where limits for repair are exceeded, where repair is difficult for reasons of the manufacture and supply of parts being suspended or of manufacturer’s business being suspended, or where products perished due to a fire, etc.
- 2）In case of total loss, you can exchange with a same product. (In cases where products of the same kinds are not available, exchanges shall be made with products equivalent in quality).
- 3）In cases where values of exchanged products exceed the limits of compensation, customers shall bear such differences on their own account.
- 4）In cases where the values of exchanged products are lower than the limits of compensation, compensation shall be considered to have been made by way of an exchange with products of equivalent quality, and no refund shall be made of differences between such values and limits.
- 5）In cases where the decision of a total loss is made, the Company may accept an order for repair on condition that any differences from the limit of compensation shall be borne by the person who placed the order.
- 6）With the payment of compensation, the contract shall terminate automatically and the right of ownership of the products concerned shall be transferred to the Company by way of subrogation.
- 3. Other cases
In cases where manufacturers are liable for an accident, no compensation shall be made at all under the system even during the period of compensation.
Article 3 (Products qualified for compensation and its scope)
Products which are objects in this system shall be those were purchased from the Company and fall under all of the following cases:
- 1. Products those acknowledged by the Company and designated as at shops selling them.
- 2. Presentation of “the certificate of participation” is made at the time when repair is requested
- 3. Products those having GMT Original Warranty and their respective periods of guarantee exceed one year. (Excluding used ones, consignment sale ones and antiques).
- 4. Products that are mentioned in “the certificate of participation” prescribed by the Company.
- 5. Purchase prices (including tax) of the products concerned are ¥20,000 over under ¥2,000,000 per item
Article 4 (Cases where compensation is not made)
Compensation shall not apply to loss or damage falling under any of the following cases:
- 1. Loss or damage of products not mentioned in the certificate of participation.
- 2. Loss or damage caused outside of Japan.
- 3. Loss or damage subject to manufacturer warranty, or loss or damage for which manufacturers are liable for contractual or legal reasons.
- 4. Loss or damage due to a willful act or gross negligence.
- 5. Loss or damage due to unauthorized processing or conversion.
- 6. Products falling under any of the following cases:
- 1）Leather, metal bands, electric cells, electric lamps, equipment regarded as consumables, parts.
- 2）Accessories packaged with the main part like manuals, packing materials
- 3）Products which do not have concrete condition of loss and damages, however apply for adjust, repair and overhaul requests.
- 4）Expenses other than repair costs such as postage, various charges and transportation fees for a request for repair, rental charges for a substitute during the repair period, loss of opportunities and time during the period of repair.
- 5）Loss of damage to software like computer programs, input data, etc.
- 6）Degrading of quality due to wear and tear. (flat battery, time differences due to voltage reduction.)
- 7）Repair made by other companies without approval from the Company.
- 8）Loss or damage due to defective commodities (including pre-existing malfunction)
- 9）Rust, mold, changes in quality, discoloration or any other similar cases due to natures of commodities and their environmental situations, and any other similar causes. Also, rats, vermin or surface scratches without interfering with purposes of use.
- 10）Theft, displacement or leaving behind of commodities (including loss of commodities due to sinking into water).
- 11）Loss or damage due to disasters and natural disasters like earthquakes, tsunamis, volcanic eruptions or flooding.
- 12）Loss or damage dues to fraud, embezzlement, etc.
- 13）Loss or damage due to breakage, etc. resulting use by third parties;
- 14）Loss or damage due to the exercise of national or public authority.
- 15）Accidents due to war, explosive or harmful nature of nuclear fuel substances.
- 16）Loss or damage due to war, military act foreign nations, revolution, use of power, by a foreign enemy, , revolution, resurrection, civil war, armed rebellion, or any other disturbances or riots.
- 17）Parts that does not provided by authorized resellers in Japan or does not provide repair service.
- 18）Authorized resellers in Japan do not accept repair reservations from overseas.
Article 5 (Request for compensation and matters for attention)
- 1. On the occurrence of a breakdown or breakage accident, please bring your “break down or breakage item”, “valid GMT original warranty(except used, consignment sales and antiques)” and also your “extra warranty certificate”.
- 2. The repair products shall, in principle, be held by the Company. Any repair from other companies or stores will not be accepted.
- 3. Generally, repair will restore your products into the condition when you purchased. Data and program repair or set up will not be included.
Article 6 (Validity or terms of the contract)
- 1. This system is valid from the day you purchase the product, and also as a condition, you should pay the latch of compensation and complete the application for joining. (For delivery products, the valid date will start from the date we send out your product.)
- 2. It cannot be applied after the purchase.
- 3. The terms of the contract is 5 years for new products and 3 years for used, consignment sales and antique products form the date of your purchase. Expiry is at 12:00am, one day before its valid date.
- 4. After the application and latch for compensation, we will make progress to your extra warranty contract and will issue the certificate for you
- 5. In principle, the certificate shall not be reissued. (You are requested to keep it carefully)
Article 7 (Cancellation of the application for participation in the system)）
- 1. Contracting parties may cancel the application of the system to products only in cases where, during the period of compensation, the return of products to our stores is admitted for reasons of a defect, etc. of products. In such case, it shall be understood that a contract had not materialized in the system and a refund shall be made of charges which have already been paid.
- 2. In no cases other than the above, the cancellation of the contract shall be admitted. The Company shall not refund any compensation charges in cases of cancellation of the contract for reasons other than the above.
Article 8 (Prohibitions)
Contracting parties to this system for compensation shall be prohibited from transferring, pawning or mortgaging their position or rights provide for herein.
Article 9 (Transfer of products covered hereunder)
The contract of compensation in this system shall terminate with the transfer of products covered hereunder to third parties.
Article 10 (Change of person eligible for compensation)
Notwithstanding the provision of Article 9, the change of persons eligible for compensation shall be possible only in cases where a transfer is made to a third party (limited to individuals) at the will of persons eligible for compensation. In such cases, notice to such effect shall be made to the Company promptly. Failing such notice, there are cases where compensation under this system shall not apply even during the period of compensation.
Article 11 (Termination or lapse of the contract)
In cases of causes falling under the following cases, the contract of the system shall terminate or lapse forthwith, in which cases no refund shall be made of compensation charges which have been paid:
- 1. Compensation for a total loss has been made
- 2. Products covered hereunder perished after their purchase dates.
- 3. Products covered hereunder were transferred to third parties.
(except the situation in article 10)
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